Heil & Kay Insurance Agency, Inc - 1699 Wall Street #506, Mount Prospect

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Reviews about Heil & Kay Insurance Agency, Inc

• Enid Herrmann
  ★ ☆ ☆ ☆ ☆
  Save your money.
  I asked for inexpensive auto insurance. Sold me sub-standard.
  after many years I filed my 1st claim. Insurance company would not pay (Founder's) and Heil and Kay was no help at all. Would not go to bat for me. would not return phone calls.
  
  1. they should tell customers that insurance company they are placing one with is poorly rated and give customer choice.
  2. they should provide service and support to their customers when claim is filed.I was told " non responsiveness to claims is not our problem".
  3. they should at least have the courtesy to return calls
  
  I am in the process of filing a report with the Illinois Insurance Commissioner and the Attorney General of Illinois. They should be held responsible for what they sell.

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