Bank of America Financial Center - 200 East Kensington Road, Mount Prospect

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Reviews about Bank of America Financial Center

• S. Sebastian Lee
  ★ ★ ☆ ☆ ☆
  Bad services, customer service not willing to hear your questions, claimed to be manager - does not know details about the service, foreign money exchanges, and says fee is applicable when it is not (which fee was not charge/ reimbursed)..not good experiences. It seems only Personal Bank officer Irene A. is friendly, attentive and professional....give 2 stars because of her.
• Carmen T
  ★ ★ ★ ★ ★
  I had the pleasure to work with Irene A. She was very friendly and knowledgeable about the products. She went above and beyond to explain me the best offers for which I would qualify. I enjoy coming to this location because of Irene and her promptness, knowledge and professionalism.
• donnie avramov
  ★ ☆ ☆ ☆ ☆
  Leslie the manager and Vicky the teller are beyond unreasonable and not willing to help out at all. Have a check made out from my wife's name to my name and they will go way out the way not to accept the check and pretending like there is something fishy going on. Absolutely the worst service I've ever encountered soon to be an ex member of Bank of America as we are strongly considering going away from these people without people skills . Bad bad service and it will definitely cost them our business. Stay away from this branch

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